About Photo Moon Lamp – mymoonlampuk

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  • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email: cs@photomoonlamp.com
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About Photo Moon Lamp

1 Will the photo turn out clear on the lamp?
Yes, absolutely. We use advanced techniques to make sure photos will turn out clear and detailed on the lamps.

2 How long can the battery keep working?
After a full charge of two hours, it can work as long as 8-10 hours.

3 Will the photo look small on the lamp?
It mostly depends on the size of lamp you select as well as the photo uploaded itself. You can always see the preview on our site to make sure it is the way you want before adding it to cart.

4 Does a stand come together with the lamp?
Yes. A wooden stand comes together with each lamp.