Contact Us – mymoonlampuk

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  • 60-Day Returns
  • FREE SHIPPING over
  • Contact us
  • Where is my order?

    Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 3-5 business days tracking information to become available.

    Other Questions?

    Due to the large number of emails we have received, it may take up to 24 - 48 hours for us to get back to you. We appreciate your patience & understanding.

    Customer Service Email: photomoonlamp@gmail.com
  • Track Order

Want to check your order status?

Or email customer service 

cs@photomoonlamp.com
  • TEL:1-844-869-1500

  • We are experiencing high volume of calls resulting to busy circuits. We recommend that you contact us through email or live chat or by clicking the "Contact Us" button. Please note: 1. Once your request is submitted successfully, you will receive an auto reply within 1-2 mins to acknowledge receipt. If you have any difficulties in receiving this auto reply, please check the email address used or your spam folder. 2. Please do not create additional inquiries regarding the same issue and give our Customer Support up to 24 hours to respond to your emails or tickets.


    Mon-Fri. 9.00 AM - 6.00 PM, New York Time

  • Address: Room D,10/F, Tower A ,Billion Centre, 1 Wang Kwong Road, Kowloon Bay, Kowloon, HongKong

  • https://www.facebook.com/MyMoonLampUnitedKingdom/